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People in Australia urged to use community pharmacies to ease ED pressure

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The PGA is reminding the public community pharmacists can deliver advice and treatment for a range of conditions

As people in Australia continue to present to emergency departments with injuries and illnesses, the PGA is reminding the public their local pharmacist can often assist with everyday health conditions and minor injuries.

Sydney emergency departments saw close to 10,000 presentations on Monday — with the NSW health minister calling it the “biggest ever recorded winter day in history”. It was about 1,000 more people than the average.

In response, the head of the PGA’s NSW Branch Mario Barone said community pharmacists across the state could deliver advice and treatment for a range of conditions, and reminded the public to think of their local pharmacy.

Many people may not realise the breadth of healthcare services available at their local community pharmacy, Mr Barone said.

Urinary tract infections, for example, are the second-highest preventable hospital presentation and can be safely and effectively treated at a community pharmacy, avoiding the need for a visit to an emergency department, he said.

“Community pharmacists are highly trained healthcare professionals who can help with a growing range of everyday health concerns," he said.

“Whether it's a urinary tract infection, advice on managing flu symptoms, vaccinations, or identifying conditions that may become more serious if left untreated, such as shingles, your local pharmacist can often provide care quickly and conveniently.

“The health system is under pressure, and it needs every single professional to step up and deliver care to the full extent of their training, skills and experience,” he said.

“Working together we can deliver the best outcomes for our patients and reduce pressure on the health system.”

Advanced training

Within the coming months there will be an additional 250 community pharmacists with advanced training from the University of Newcastle and UTS able to diagnose, treat and prescribe for a range of everyday conditions.

The PGA said this would further relieve pressure on GPs and EDs, ensuring patients can get more healthcare from their local pharmacy.

Mr Barone also urged those in New South Wales to get vaccinated.

"The winter flu season is putting considerable pressure on the health system,” he said.

“Flu and RSV (Respiratory Syncytial Virus) cases continue to increase, which is incredibly worrying for vulnerable communities.

“It’s not too late to protect yourself and your family – community pharmacies can offer vaccinations without an appointment.

“It’s quick, convenient and can help keep you safe,” he said.

Community pharmacies are Australia's most accessible frontline healthcare destination, offering advice, treatment and support for a growing range of common conditions, as well as vaccinations and referrals when further care is needed.