PGA’s last census was conducted in 2012, and the sector has changed dramatically since then — from expanded scope of practice to evolving patient expectations, workforce pressures, and the lead-up to the Ninth Community Pharmacy Agreement.
The 2026 census arrives at a pivotal time for the profession, offering members a direct channel to influence the PGA’s priorities and the future of community pharmacy.
The PGA describes the census as a milestone opportunity for every member to “be part of something bigger”, with insights gathered informing workforce planning, industrial relations, advocacy, and member services.
With only aggregated, de-identified data to be shared, the PGA has emphasised that privacy and data security are central to the process. The results will contribute to the PGA’s Towards 2035 strategic plan, ensuring it continues to reflect the realities and aspirations of today’s community pharmacy owners and their teams. More than a decade on from the previous census, the PGA notes the operating environment for community pharmacies has evolved significantly. Rising demand for accessible primary healthcare, increasing complexity in service delivery, and ongoing policy reform have created both challenges and opportunities.
By participating, members can ensure their experiences and needs are accurately represented — from business pressures and workforce shortages to innovation, training, and patient care.
The census will open in March and all PGA members are encouraged to take part. For a sector built on community connection, this is a rare chance to contribute to a national picture of where pharmacy stands today and where it needs to go next.
