The success of the community pharmacy industry is a team effort; and success today depends on more than great leadership or clinical expertise alone. From the shopfloor to strategy, every role in a community pharmacy contributes to the patient experience, business performance, and long-term sustainability of the profession.
That’s why Pharmacy Connect 2025, held 3–5 September at the Hyatt Regency Sydney, is a must attend event for anyone in the pharmacy industry. With the theme From Inspiration to Action, this year’s program empowers every member of the pharmacy team — from pharmacists, assistants, and interns, to students, owners, industry representatives, and more — to skill up, connect, and use the knowledge gained at the conference to move forward with purpose.
Owners and managers
For pharmacy owners and managers, the future of community pharmacy has never looked more complex — or more promising. This year’s business sessions will help leaders decode key industry shifts, from workforce challenges and risk management to full scope implementation and smart digital solutions.
The Industry Update panel session will open the conference on Thursday morning, setting the stage with big-picture insights. Sessions like Full Scope: Making the Dream a Reality will follow, offering targeted education with practical advice on workflow, consultation room design, and financial ROI. And in Hustle to Happy: The Smart Growth Paradigm, Nicky Miklós will deliver a powerful keynote on sustainable leadership and redefining success — equally important skills for managers and owners to hone.
Pharmacists
For practising pharmacists, Pharmacy Connect 2025 is a launchpad for delivering more — to your patients, your team, and your profession. Clinical sessions span everything from wound care and women’s health to medicinal cannabis and point-of-care testing.
The Full Scope panel session on Friday will highlight strategies for embracing expanded services, including the Women’s Health Package, injectables and digital documentation.
Pharmacy assistants
For the first time, Pharmacy Connect 2025 will feature a dedicated pharmacy assistant education stream. With sessions covering bladder health, OTC analgesics, skincare, ageing and customer conversations, pharmacy assistants will gain confidence and practical skills to apply on the shopfloor straight away.
The program culminates in the inspiring Pharmacy Assistant of the Year (PATY) Showcase, where eight finalists from across Australia will share how they’ve delivered standout patient care in their pharmacies. The 2025 national PATY winner will be announced later that evening during the Cocktail Party, which will take place during a Sydney Harbour cruise — a first in conference history.
Pharmacy interns and students
Future leaders of the profession aren’t forgotten at Pharmacy Connect 2025. Students and interns will have the opportunity to network with pharmacy professionals from across the country and connect with Guild officials. They’ll also have access to full CPD content and free registration*. The Trade Exhibition and Friday sessions are especially relevant for those mapping out their career path.
Plus, pharmacy students are invited to attend the Student Summit to connect with other like-minded future pharmacists.
From shopfloor to strategy, Pharmacy Connect 2025 has something for everyone!
Every role. Every opportunity. Whether you’re leading a multimillion-dollar business or managing retail conversations every day, Pharmacy Connect 2025 is designed to help you grow. Expect targeted education, high-quality networking, practical business strategies, the latest industry insights and innovations, and so much more.
Find out more
View the full program and register now at www.pharmacy-connect.com.au
*Complimentary Full Registration is only offered to current Australasian College of Pharmacy interns and pharmacy students completing B.Pharm or M.Pharm degree within Australia
